
A PLACE IN YOUR HEART AND IN YOUR HOME
ADULT FAMILY CARE
ABOUT AFC
VIABILITY understands some people need support to live on their own. That's why we offer in-home assistance, empowerment, and a person-centered approach to elderly individuals and people with disabilities who need companionship, a safe environment with their own private room, and daily care. The people we serve achieve better self-esteem and a higher quality of life.
Caregivers in our Adult Family Care (AFC) services approach the people we serve with respect, patience, and encouragement. Program participants are inspired to immerse themselves in the community to reach their full potential, depending on the individual's needs and preferences. This might include shopping, volunteering, working, or recreational activities. Oftentimes, the people we serve develop friendships with their caregivers and are part of their families' get-togethers. Services also include supporting participants with their behavioral health needs.
Do you know anyone who would benefit from receiving AFC services?

WHO CAN BE A CAREGIVER
Caregivers may be family members or patrons in the community. Some apply, others are referred to us. Caregivers will receive ongoing education, a tax-exempt stipend, and ongoing support from VIABILITY staff and resources.

CAREGIVER
BENEFITS
* Providing care from home
* Cultivate relationships
* Meet new people
* Interact with social workers, nurses on individualized care plans

TO QUALIFY
* Adults who are at least 16 years old and need the daily support of a caregiver due to physical or mental disabilities
* Participants must be approved by a physician
* Participants must have MassHealth

"BETTER TOGETHER": MORE THAN A MOTTO
SIBLING MEMBERS FIND A FAMILY WITH THEIR NEW CAREGIVER
We are “BETTER TOGETHER.” Just ask Clarence, Alees, Fay, Lisha, and the Community Living team at 979 Dickinson St., Springfield. For the past two-and-a-half years, Clarence and Alees (pronounced Uh-lees) have been matched with Fay, their primary caregiver, who provides emotional support and companionship for members who live with intellectual or other disabilities. While Fay is the primary caretaker, she also relies on Lisha, an alternate caregiver, and John, a direct care worker who takes Clarence on weekly outings to the movies, retail stores, and on walks.

Download our AFC brochure
Download our caregiver application
CONTACT US
AFC GLOUCESTER
3 HERITAGE WAY, SUITE 5
GLOUCESTER, MA 01930
Director: Shellie Walsh
swalsh@viability.org
302 HIGH ST, 4TH FLOOR
HOLYOKE, MA 01040
Director: Nicole Nelson
nnelson@viability.org
AFC
HOLYOKE
34 DEPOT ST, SUITE 301
PITTSFIELD, MA 01201
Director: Victoria Fisher
vfisher@viability.org
AFC PITTSFIELD
AFC SPRINGFIELD
979 DICKINSON ST, 2ND FLOOR
SPRINGFIELD, MA 01108
Director: Terry Cook
tcook@viability.org
65 JAMES ST, SUITE 10
WORCESTER, MA 01603
Director: Deborah Sanborn
dsanborn@viability.org