
COMPETITIVE INTEGRATED EMPLOYMENT SERVICES
INDIVIDUALIZED TRAINING, EDUCATION, AND JOB SUPPORT SERVICES
ABOUT CIES
Competitive Integrated Employment Services (CIES), offered in collaboration with the Department of Transitional Assistance (DTA), provides a comprehensive array of training, education, job search, and job support services that enable employment seekers to secure and retain work on their path to economic stability and career growth.
At VIABILITY, we provide individualized, client-centered services that fully engage you in the employment process. We meet you where you are at on your career path, and help you identify and reach employment milestones that foster economic mobility and family stability while enabling you to reach your full potential. Our staff adheres to social distancing and safety precautions.
In these uncertain times, VIABILITY’s services are virtual.

STAFF WHO WILL SUPPORT YOU AND YOUR GOALS
VIABILITY staff have direct experience in job training and placement, business development, and building relationships with employers and community partners to maximize opportunities for you. With a network of 600+ employer partners, we match local workforce demands with your individual occupational interests. Employment services include:
• Assessment and Goal Setting
• Job Targeted Education and Skills Training
• 30- and 90-Day Job Retention
• 180-Day Job Retention
• Job Search Etiquette
• Résumé Writing Workshops
• Interview Skill Building

SUCCESS DEPENDS ON MORE THAN JUST FINDING A JOB
To be successful in your career path, it is important to have stability in other domains of your life. The CIES program takes a holistic approach to ensure economic stability for you and your family by assessing and addressing the following needs:
• Family Stability
• Well-Being
• Financial Management
• Education and Training
• Employment and Career
• Communication in the Workplace
• Health and Nutrition
• Self-Advocacy
• Technology and Resource Support
• English as a Second Language (ESL) Resources
CONTACT US
VIABILITY
HAVERHILL
VIABILITY
HOLYOKE
302 HIGH ST
HOLYOKE, MA 01040
(413) 536-4200, FAX (413) 534-4839
TTY (413) 534-2940
Director: Kristin Rotas
VIABILITY
MEDFORD
215 SALEM ST, SUITE A
MEDFORD, MA 02155
MAILING ADDRESS:
20 FORREST ST
PO BOX 308
MEDFORD, MA 02145
(617) 666-0990, FAX (617) 666-5732
Director: Sandra McClelland
VIABILITY
PLYMOUTH
345 COURT ST, UNITS LL2 AND LL3,
PLYMOUTH, MA 02360
(617) 666-0990, FAX (617) 666-5732
Director: Sandra McClelland
VIABILITY
SALEM
39 NORMAN ST, SUITE 302
SALEM, MA 01970
(978) 241-2452
Director: Loretta Mascis
lmascis@viability.org
VIABILITY WORCESTER
65 JAMES ST, SUITE 10
WORCESTER, MA 01603
(508) 523-9031
Director: Deborah Sanborn
dsanborn@viability.org