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BETTER TOGETHER: RED LION INN’S ROCK STAR

DONALD VOTED EMPLOYEE OF THE MONTH

Donald, whom you may recognize from the May page in VIABILITY’s 2019 Calendar, was recently voted Employee of the Month at The Red Lion Inn and was also nominated for Employee of the Year.

Don became a member of Berkshire Pathways, a clubhouse of VIABILITY, in May 2017 after being referred by another member and clubhouse staff. His goals were to improve his social skills, build his confidence, and eventually return to work. Don attended the clubhouse 4 days a week and began working on his goals with the support and structure of a work ordered day. Through his participation in the clubhouse, Don had the opportunity to explore clubhouse developed transitional employment opportunities with local employers.

The staff at The Red Lion Inn refer to Don as “their rock star.” They say he is always willing to do whatever is asked of him with a smile on his face.

In September of 2017 Donald accepted a position at The Red Lion Inn as a Dish Expeditor. Berkshire Pathways provided on the job training and follow along supports for Don. The clubhouse also offered guaranteed coverage, but Don has never once called out. Don worked as the Dish Expeditor for 1-2 days per week. Upon completion of his transitional employment placement, Don did not want to leave The Red Lion Inn and they did not want him to leave either.


Don had become a valued employee. His schedule was increased to 3 days, and then 4 days. He was voted employee of the month for November 2018, and nominated for employee of the year. The staff at The Red Lion Inn refer to Don as “their rock star”. They say he is always willing to do whatever is asked of him with a smile on his face. The managers are extremely pleased with his work and have called upon VIABILITY to fill more positions with hard workers just like Don.

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VIABILITY

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5 Franklin Street

Northampton, MA 01060

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